Discover the power of deep, empathetic listening in this transformative guide. Designed for UX researchers and designers alike, this resource teaches you how to truly hear what your users are saying—not just with their words, but with their actions and emotions. Learn techniques for gathering deeper insights that lead to better user experiences and more successful products.

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The book is written by research pioneer Indi Young, who will also be speaking at uxcon '24!

More info here.