About the Speaker
Debbie Levitt is the CXO of Delta CX. She's a CX and UX consultant specializing in strategy, research, training, and Human-Centered Design. Using Agile and Lean principles, she helps businesses become customer-centric.
Debbie has worked in CX and UX leadership and individual contributor roles at companies like Wells Fargo, Macy's, StepStone, Sony Mobile, and Constant Contact. San Francisco agencies like Traction, Fjord, LIFT, Rauxa, ROI·DNA, and Fiddlehead have sought her out for projects. Clients call her "Mary Poppins" because she improves everything she can and then moves on to her next adventure. Her book, "Customers Know You Suck" (2022), is a how-to manual for customer-centricity. She self-publishes through her own imprint, Delta CX Media.
Debbie also enjoys singing symphonic prog goth metal, opera, and New Wave. You can find her on the Delta CX YouTube channel.
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